Got questions?

The 80/20 rule applies to insurance too.

80% of an insurance company’s insurance profit comes from 20% of its policyholders.

80% of the insurer's policyholders are only marginally profitable, or worse they are costing the insurance company money.

This 80% soak up the profits of the 20%. The “profitable 20%” are our sought-after clients.

We put them together and reward them by returning 50% of the profit made from the relationship each year.

So, the answer to the “how do you do it?” question is… rather than use the profits of the good operators to subsidize the premiums of the bad operators we choose to only insure the good operators and then share the profit with them.

We share 50% of our profit with our clients. It works like this:

• When you become a client, you qualify to become a shareholder in our cell captive.
• At the end of the cell captive's financial year, you are awarded shares in the cell captive proportional to how much profit you made for the insurance company.
• 50% of the insurance company's profit is allocated to the cell captive.
• Your shares qualify you for dividends.
• You may do with your shares whatever you like.

The lower the claim rate of the group of insured companies, the higher the profit.

We use a cell-captive model and issue shares in a company called Tandem Equity.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam tempor arcu non commodo elementum.

We need to see a proven track record of a trucking business making insurance profit for the insurance company they are currently insured with and any other company they may have been insured with recently.

For a practical reason (see below) we don't market through brokers.

If, however, you prefer to keep using your broker, we are very happy to include them in the arrangement & pay them the full broking commission, so they won't lose out and neither will you.

Our mission is to help you into the best insurance product.

You will be a co-owner of the assets of the company.

You will earn dividends every year. You will qualify to swap shares for cash every year.

Every member is invited to the AGM of the company – this is a formal platform for you to have your say.

You will benefit from the collective buying power of all members yet you will retain your independence to run your business as you please.

Each of our policyholders (truck owners) become shareholders in Tandem Equity (Pty) Ltd.

Tandem owns a cell within Guardrisk. The board of Tandem controls the activities of Tandem.

50% of the board is represented by truck owners who are voted onto the board at each Annual General Meeting of shareholders.

The Chairman of the board will always be a truck owner and he or she has the casting vote in the event of a 50/50 split of votes.

This is insurance controlled by the good guys!

That is a possibility but hasn't yet happened.

Tandem has been operating a cell for almost 20 years and we have always made a surplus.

That's why we choose our clients carefully.

You get shares in a Tandem.

Each share is a share in the net asset value of the company.

You benefit because these shares grow in value and each year, when you contribute to the profitability of the company, you get to accumulate more of them.

Cash, bonds, indices, JSE listed shares & offshore listed shares.

For more info about Tandem, view the questions at the bottom of the page.

No. If you want your cover to stay the same, we will match the current cover at the current price.

We will match or improve your current cover & limits.

Our policy on claims is this:

We look for reasons to pay your claim.

Insurance should be there for situations when you really need it. We are on your team and will work with you to get your claim approved and paid speedily.

Normally when we get notification of a loss-event, our process is this:

1. We immediately create a Whatsapp group with all parties involved. This ensures the right information is collected during critical periods. This can be at any time of day or night.

2. You are assigned a claim administrator from our team who will be responsible for speedily processing your claim.

3. We work with all stakeholders to gather the required information and process it ASAP.

4. We pay out your claim as soon as all the required DD has been done.

As a shareholder, you have direct access to the board.

Here, you can raise any grievances or issues you might have in the way anything has been handled.

This is what we mean by having the power to govern how your insurance company operates.

You will not pay more than you are paying now.

We may even be able to justify charging you less if your track record is that good.

The same as you are paying now.

We have a lot of experience insuring trucks, so we have been given a wide-ranging mandate by Guardrisk - the insurance company that we represent - to take care of you without having to revert to them.

We are authorized to take on new clients, and negotiate premiums and the terms and conditions of policies with you.

We write the policies & we administer and pay all claims.

The buck stops with us and because we have a human relationship with each of our clients, we really do look for ways to pay claims and we can talk through and resolve issues in an amicable way.

We are always working hard to keep the experience frictionless.

Guardrisk is one of the biggest and best rated (Aaa.za by Moody’s) insurers in South Africa.

In 2021 they collected R27 billion in premium and had assets of R40 billion.

Guardrisk is made up of a bunch of business units called cell captives or cells.

Tandem Equity is one of 287 cell owners in Guardrisk.

Guardrisk (as a brand) does not have a high profile in the market because each cell does its own marketing.